Myphoner - Notice history

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Myphoner Voice - Operational

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Notice history

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Nov 2025

Elevated 503 errors when using Voice
ResolvedPartial outage35 minutes
  • ResolvedUTC

    Our carrier had sporadic problems with their POP in Belgium, the issue was coming and going from 10:50 to around 11:30.
    In that period some calls where failing with error 500. This issue should be resolved now, but we will keep monitoring the situation.

  • MonitoringUTC

    The issue was with a POP in Belgium managed by an upstream provider. They have fixed the issue for now and are currently monitoring the result.

  • InvestigatingUTC

    we are currently investigating an increase in failed calls with our provider

Oct 2025

No notices reported this month

Sep 2025

Dialer fails with "Ouch! [object Object] - Please contact support if it persists."
ResolvedMajor outage21 minutes
  • PostmortemUTC

    At 11:47 CEST, we lost access to a cloud instance handling our token service. A few minutes after that, the team was looking into it, and the service was restarted at 11:53
    We added an extra cloud instance to increase resilience for this service in the future.

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.

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