Duration: 23 minutes

Affected Components: Myphoner Voice

Dec 16, 16:05:00 GMT+0
Investigating - We are currently investigating this incident..

Dec 16, 16:08:34 GMT+0
Identified - The cause has been identified, and a fix is being implemented..

Dec 16, 16:10:23 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 16, 16:28:05 GMT+0
Resolved - This incident has been resolved..

Duration: 6 minutes

Affected Components: Myphoner Voice

Dec 1, 17:33:14 GMT+0
Investigating - We are currently investigating this incident. Some agents may see \[object object\] errors in the dialer. Reloading the browser window may solve the issue..

Dec 1, 17:35:28 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 1, 17:39:02 GMT+0
Resolved - This incident has been resolved..

Duration: 43 minutes

Affected Components: Web Application

Dec 1, 12:44:44 GMT+0
Investigating - Users are currently unable to login using their Google account. We are currently investigating this incident..

Dec 1, 12:46:35 GMT+0
Investigating - The problem is true for users logging in with their Microsoft account, too..

Dec 1, 12:57:17 GMT+0
Identified - We have identified the issue, and a fix is being deployed as we speak..

Dec 1, 13:13:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 1, 13:27:24 GMT+0
Resolved - This incident has been resolved..

Duration: 35 minutes

Affected Components: Myphoner Voice

Nov 20, 10:39:51 GMT+0
Investigating - we are currently investigating an increase in failed calls with our provider.

Nov 20, 10:53:47 GMT+0
Monitoring - The issue was with a POP in Belgium managed by an upstream provider. They have fixed the issue for now and are currently monitoring the result..

Nov 20, 11:15:03 GMT+0
Resolved - Our carrier had sporadic problems with their POP in Belgium, the issue was coming and going from 10:50 to around 11:30. In that period some calls where failing with error 500\. This issue should be resolved now, but we will keep monitoring the situation..

Duration: 22 minutes

Affected Components: Myphoner Voice

Sep 11, 09:52:30 GMT+0
Investigating - We are currently investigating this incident..

Sep 11, 09:53:13 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 11, 10:14:13 GMT+0
Resolved - This incident has been resolved..

Sep 11, 11:34:12 GMT+0
Postmortem - At 11:47 CEST, we lost access to a cloud instance handling our token service. A few minutes after that, the team was looking into it, and the service was restarted at 11:53 We added an extra cloud instance to increase resilience for this service in the future..

Duration: 1 hour and 2 minutes

Affected Components: Myphoner Voice

May 26, 09:03:53 GMT+0
Resolved - This issue only affects voicemail drops uploaded this morning. We are working with the affected accounts to re-process the relevant drop files, and thus closing this broader incident report..

May 26, 08:01:55 GMT+0
Investigating - We are currently investigating an error where leaving a voicemail through voicemail drop will display an error, and the drop will not work..

Duration: 1 hour and 24 minutes

Affected Components: Web Application

May 26, 06:17:57 GMT+0
Investigating - We are currently investigating this incident..

May 26, 06:35:38 GMT+0
Identified - We have identified the issue that causes imports to stop after the first 200 records are imported. A fix is underway..

May 26, 07:05:03 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 26, 07:42:02 GMT+0
Resolved - This incident has been resolved..

Affected Components: Myphoner Voice

Apr 25, 21:33:27 GMT+0
Resolved - This incident has been resolved..

Apr 25, 21:27:34 GMT+0
Resolved - We are currently investigating an increased ratio of failed calls on the platform..

Duration: 6 hours and 14 minutes

Affected Components: Myphoner Voice

Apr 1, 13:26:29 GMT+0
Monitoring - We have applied a fix and are monitoring the systems to ensure everything is running as expected..

Apr 1, 14:43:37 GMT+0
Resolved - This incident has been resolved..

Apr 1, 08:29:37 GMT+0
Investigating - We are currently investigating an elevated number of routing errors where calls are dropped due to "No valid routes found for call by peer"..

Apr 1, 09:04:21 GMT+0
Identified - We are continuing to work on a fix for this incident..

Apr 1, 09:16:17 GMT+0
Identified - Most failing routes has been patched but we need to do some more work to have the system fully patched and stable..

Duration: 10 minutes

Affected Components: Web Application

Mar 21, 13:15:07 GMT+0
Investigating - We are having connection issues to a server running background jobs, which affects report generation, list metrics, timer editing and several other aspects of the UI. We are currently investigating this incident..

Mar 21, 13:24:56 GMT+0
Resolved - This incident has been resolved..

Duration: 17 minutes

Affected Components: Web Application, Myphoner Voice

Feb 15, 11:00:00 GMT+0
Identified - We are planning for a scheduled server maintenance during that time..

Feb 15, 11:16:56 GMT+0
Completed - Maintenance completed ahead of schedule :-).

Feb 15, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 15 minutes

Affected Components: Web Application, Myphoner Voice

Jan 25, 10:30:01 GMT+0
Identified - Maintenance is now in progress.

Jan 25, 10:30:00 GMT+0
Identified - We are performing a database server reboot to apply security patches..

Jan 25, 10:45:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 49 minutes

Affected Components: Web Application

Oct 15, 08:58:30 GMT+0
Resolved - This incident has been resolved..

Oct 15, 08:09:09 GMT+0
Investigating - Login and sending email using a Microsoft account is not working at the moment. Users are getting errors such as "invalid\_credentials\_ and "Token missing". We are investigating..

Oct 15, 08:12:10 GMT+0
Identified - We've identified the cause of the issue and are working on a fix..

Oct 15, 08:51:40 GMT+0
Identified - We applied a fix but it had issues. We are continuing to work on a fix for this incident. ETA another 10-15 minutes..

Duration: 8 minutes

Affected Components: Web Application

Oct 1, 07:46:52 GMT+0
Resolved - The failed deploy was successfully rolled back and operations are back to normal..

Oct 1, 07:41:28 GMT+0
Monitoring - The rollback is complete. We are monitoring the situation..

Oct 1, 07:39:06 GMT+0
Identified - A failed deploy has created errors. We are rolling it back..

Duration: 27 minutes

Affected Components: Web Application

Jul 1, 06:00:11 GMT+0
Identified - We are working on a fix for this incident..

Jul 1, 06:15:11 GMT+0
Monitoring - we've resolved the asset distribution issue and are now monitoring the effects..

Jul 1, 06:26:45 GMT+0
Resolved - A failure in the security certificate for our asset distribution edge servers propagated gradually, causing the issue to go undetected for an extended period. We have implemented measures to prevent this in the future..

Duration: 4 minutes

Affected Components: Web Application

Jun 21, 13:59:04 GMT+0
Investigating - We are currently investigating this incident..

Jun 21, 14:02:41 GMT+0
Resolved - This incident has been resolved..

Duration: 6 minutes

Affected Components: Web Application

Jun 21, 05:53:48 GMT+0
Identified - We lost connection to our main search cloud node. Our data center is working on restoring services..

Jun 21, 05:59:39 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 38 minutes

Affected Components: Web Application

Mar 25, 13:33:03 GMT+0
Identified - We have identified a situation where a certain search query is slowing down the system. We are working on a fix..

Mar 25, 14:16:14 GMT+0
Identified - We have deployed a temporary fix and are still working on a more permanent one..

Mar 25, 14:48:13 GMT+0
Resolved - This incident was due to abusive behavior from a customer. We have now deployed several different countermeasures and contacted the customer to clarify the behavior and stop it. We will continue to monitor response times for the time being..

Mar 25, 15:00:34 GMT+0
Identified - It's back, our fixes were not enough. We will apply more robust measures..

Mar 25, 16:10:48 GMT+0
Resolved - The root cause of this incident has been identified and stopped. We are deploying a more robust permanent fix should this ever happen again and will continue to monitor the system for the time being..

Duration: 8 hours and 48 minutes

Affected Components: Web Application

Mar 22, 11:49:44 GMT+0
Identified - A replica database server is offline and our Main database is carrying all load at the moment. This can lead to longer response times. Our cloud provider is working on the issue..

Mar 22, 12:25:11 GMT+0
Identified - Our cloud provider is continuing to work on a solution. We may need to take the app down for maintenance to get it fixed. In that case we'll accept the longer response times for the day and perform the maintenance during the weekend. Response times are normal right now, but they may increase again depending on load and usage..

Mar 22, 20:37:32 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 39 minutes

Affected Components: Web Application

Mar 21, 06:19:59 GMT+0
Investigating - We are currently investigating this incident..

Mar 21, 06:35:56 GMT+0
Identified - The app is having trouble creating new connections to our main database, which degrades performance and prevents background jobs such as stat and report generation, imports, pipeline automation, etc from running. We are in contact with our cloud provider..

Mar 21, 07:11:13 GMT+0
Identified - Our main database is running but a replica is unresponsive. We are working with our cloud provider to fix it..

Mar 21, 07:19:29 GMT+0
Monitoring - All servers are back online. We are resynchronizing replicas and the app may feel slower until all systems are back in sync..

Mar 21, 08:58:37 GMT+0
Resolved - All systems are back to normal..

Duration: 59 minutes

Affected Components: Web Application

Mar 19, 08:28:41 GMT+0
Investigating - We are currently replacing an unresponsive cache node and the app may act slower or be unresponsive at times..

Mar 19, 09:27:47 GMT+0
Resolved - This incident has been resolved..

Duration: 10 minutes

Affected Components: Web Application, Myphoner Voice

Mar 2, 08:40:32 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Mar 2, 08:44:09 GMT+0
Identified - Verification is currently underway for the maintenance items..

Mar 2, 08:39:43 GMT+0
Identified - We will be undergoing scheduled maintenance during this time..

Mar 2, 08:45:08 GMT+0
Completed - The scheduled maintenance has been completed..

Duration: 4 hours

Affected Components: Web Application, Myphoner Voice

Feb 21, 18:14:07 GMT+0
Identified - We will be undergoing scheduled maintenance during this time..

Feb 24, 08:56:29 GMT+0
Identified - Verification is currently underway for the maintenance items..

Feb 21, 18:13:10 GMT+0
Identified - We are migrating our servers between cloud providers..

Feb 24, 06:00:53 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

Feb 24, 07:00:56 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Feb 24, 10:57:40 GMT+0
Completed - The scheduled maintenance has been completed..

Feb 21, 18:14:47 GMT+0
Identified - We will be undergoing scheduled maintenance during this time..

Feb 21, 08:35:48 GMT+0
Resolved - This incident has been resolved..

Feb 21, 08:29:38 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Feb 21, 07:49:57 GMT+0
Identified - The issue has been identified and a fix is being implemented..

Feb 21, 07:12:49 GMT+0
Investigating - We are currently investigating this issue..

Affected Components: Web Application

Dec 29, 16:47:37 GMT+0
Resolved - The incident was caused by an upgrade of the software version of our main database, which unexpectedly behaved slightly differently on planning queries. The solution was to remove an index that "confused" the query planner to select a more "expensive" query in the newer version of the database software. Once identified, the fix was easy, but we struggled to understand what was going on and it took a significant amount of research and experiments to make sure that we understood the problem correctly and that the fix was a proper one. We apologize to everyone affected by the degraded performance during this incident..

Dec 29, 16:47:31 GMT+0
Resolved - The implemented solution seems to have worked, and response times are back to normal. The incident was caused by an upgrade of the software version of our main database, which unexpectedly behaved slightly differently on planning queries. The solution was to remove an index that "confused" the query planner to select a more "expensive" query in the newer version of the database software. Once identified, the fix was easy, but we struggled to understand what was going on and it took a significant amount of research and experiments to make sure that we understood the problem correctly and that the fix was a proper one. We apologize to everyone affected by the degraded performance for the past 36 hours..

Dec 29, 16:06:40 GMT+0
Monitoring - We have adjusted database indexes after having analyzed the situation and conducted experiments in a safe environment, and we are now monitoring the results..

Dec 29, 15:20:45 GMT+0
Identified - We are performing emergency maintenance on the main database to repair an index that is not performing as expected. Expect long response times for 5-10 minutes. Some outages may occur..

Dec 29, 11:48:17 GMT+0
Identified - We are currently working on solutoins for degraded performance when calculating queues and next best lead. Especially large lists with 50K+ leads are very slow at the moment..

Duration: 2 hours

Affected Components: Web Application, Myphoner Voice

Dec 28, 06:30:12 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Dec 28, 06:55:20 GMT+0
Completed - The scheduled maintenance has been completed..

Dec 28, 05:29:56 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

Dec 12, 12:57:00 GMT+0
Identified - We will be undergoing scheduled maintenance during this time..

Affected Components: Myphoner Voice

Nov 16, 12:50:09 GMT+0
Resolved - This incident has been resolved..

Nov 16, 11:46:20 GMT+0
Identified - We have identified issues with adding virtual numbers and updating numbers in general. We are currently working with our Voice Associate to fix the issue..

Affected Components: Myphoner Voice

Oct 11, 15:05:39 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Oct 12, 16:53:37 GMT+0
Resolved - On October 11 2023, Myphoner Voice experienced a downtime incident affecting call functionality for about 60 minutes due to an issue with some of our media switches across several regions. **Root Cause:** The problem originated from a central log service responsible for collecting network latency metrics from the media servers. The unresponsive state of this service led to the media server agents spawning additional instances, exhausting server memory resources, and necessitating a reboot. **Mitigation Measures:** We have conducted a thorough analysis and implemented necessary system adjustments to prevent such incidents in the future. Our actions are aimed at ensuring optimal media server operations and swift anomaly detection and rectification. We apologize to the customers affected and appreciate your understanding in situations like this. We are available to address any concerns or inquiries you may have regarding this incident. Thank you for your understanding. Best, Jeppe Liisberg Founder Myphoner.

Oct 11, 15:53:57 GMT+0
Monitoring - All systems are now operational and we are continuing to monitor the situation..

Oct 11, 15:44:24 GMT+0
Monitoring - We are still seeing sporadic call failures and investigating..

Oct 11, 15:35:49 GMT+0
Monitoring - All servers are now operational. We continue to monitor the situation..

Oct 11, 15:20:51 GMT+0
Monitoring - We are still seeing some issues for our European and Australian customers. The root cause has been identified and we are working on restoring services now..

Oct 11, 15:02:52 GMT+0
Identified - Two of our servers processing VoIP have become unresponsive. We are rebooting and investigating the root cause..

Oct 11, 14:51:26 GMT+0
Investigating - Some users are reporting that calls are not going through, but just beeping (not ringing) - we are investigating..

Oct 11, 16:45:22 GMT+0
Resolved - This incident has been resolved..

Affected Components: Web Application

Oct 9, 14:59:54 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Oct 9, 15:05:39 GMT+0
Resolved - This incident has been resolved..

Oct 9, 14:51:02 GMT+0
Identified - A configuration error has left file import and other file storage-related functionality out-of-order. We are deploying a fix immediately..

Affected Components: Web Application

Aug 14, 07:30:04 GMT+0
Resolved - This incident has been resolved..

Aug 14, 07:14:27 GMT+0
Identified - Users sending emails are currently seeing error messages. The emails are still sending, and the errors can be dismissed. We are working on a fix at the moment..

Duration: 20 minutes

Affected Components: Web Application, Myphoner Voice

Apr 9, 15:00:24 GMT+0
Completed - The scheduled maintenance has been completed..

Apr 9, 14:17:57 GMT+0
Identified - We will be upgrading our Redis data stores for improved caching and more..

Apr 9, 14:41:34 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Duration: 30 minutes

Affected Components: Web Application, Myphoner Voice

Apr 6, 06:08:45 GMT+0
Completed - The scheduled maintenance has been completed..

Apr 6, 05:36:39 GMT+0
Identified - We will be running some database scripts that may slow down the system..

Apr 6, 05:50:44 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Duration: 1 hour

Affected Components: Web Application, Myphoner Voice

Jun 27, 05:47:11 GMT+0
Completed - The scheduled maintenance has been completed..

Jun 27, 05:30:23 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Jun 27, 04:30:35 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

Jun 27, 05:46:33 GMT+0
Identified - Scheduled maintenance is still in progress. We will provide updates as necessary..

Jun 22, 14:38:27 GMT+0
Identified - We will be undergoing scheduled maintenance during this time..

Duration: 4 hours

Affected Components: Web Application, Myphoner Voice

May 10, 14:59:33 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

May 10, 20:00:30 GMT+0
Completed - The scheduled maintenance has been completed..

May 10, 16:00:38 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

May 5, 11:56:34 GMT+0
Identified - Our main database will undergo regular maintenance during this time. The downtime will be minimal, but may occur for a shorter period of time (minutes)..

Duration: 30 minutes

Affected Components: Web Application

Dec 12, 06:30:30 GMT+0
Completed - The scheduled maintenance has been completed..

Dec 12, 06:00:38 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Dec 11, 07:21:00 GMT+0
Identified - We will be updating the part of the system that process imports of leads from files. The system as a whole will remain operational but importing files and creating new lists may fail during the maintenance..

Duration: 1 hour

Jun 15, 13:12:29 GMT+0
Identified - We are upgrading our search clusters - search and duplicate detection will be offline for some time..

Jun 15, 14:15:57 GMT+0
Completed - The scheduled maintenance has been completed..

Jun 15, 13:15:55 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Duration: 1 hour

Affected Components: Web Application

Mar 17, 17:59:50 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

Mar 17, 15:04:33 GMT+0
Identified - We are rolling out schema changes to improve the overall performance of the system..

Mar 17, 20:01:23 GMT+0
Completed - The scheduled maintenance has been completed..

Mar 17, 19:00:44 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Duration: 2 hours

Affected Components: Web Application

Mar 15, 22:38:18 GMT+0
Identified - We are rolling out schema changes to optimise performance and improve scalability..

Mar 16, 11:13:45 GMT+0
Completed - The scheduled maintenance has been completed..

Mar 16, 09:45:51 GMT+0
Identified - Updating is still ongoing. Not as fast as we had anticipated, but steady progress. We now anticipate going back online in about half an hour..

Mar 16, 05:59:34 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

Mar 16, 08:43:51 GMT+0
Identified - Update process still running. We anticipate it will run for about an hour more..

Mar 16, 07:00:29 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Mar 16, 07:54:49 GMT+0
Identified - Maintenance is still ongoing. We anticipate at least another hour before we are online again..

Mar 16, 10:29:35 GMT+0
Identified - We have some unexpected delay. New updates in half an hour..

Duration: 20 minutes

Affected Components: Web Application

Mar 12, 05:36:10 GMT+0
Identified - Verification is currently underway for the maintenance items..

Mar 12, 05:36:12 GMT+0
Completed - The scheduled maintenance has been completed..

Mar 11, 18:48:41 GMT+0
Identified - We are upgrading our main database for better performance..

Mar 12, 05:15:40 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Mar 12, 04:14:51 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

Duration: 30 minutes

Affected Components: Web Application

Feb 23, 17:30:50 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Feb 23, 15:09:54 GMT+0
Identified - We are updating the account administration and billing systems, which requires updates to our database schema. During the update, we will shut down access to the app for a short period of up to 30 minutes..

Feb 23, 17:47:54 GMT+0
Completed - The scheduled maintenance has been completed..

Feb 23, 16:30:26 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

Feb 23, 17:42:33 GMT+0
Identified - Verification is currently underway for the maintenance items..

Duration: 3 hours

Affected Components: Web Application

Aug 12, 12:36:39 GMT+0
Identified - We're bringing the app back up. System should be accessible again, please note that some features running in background processes such as search indexing and duplicate detection may be slow in the beginning..

Aug 6, 16:06:05 GMT+0
Identified - We are updating our database schema and adjusting some of the indexes..

Aug 12, 12:30:51 GMT+0
Identified - We expect to bring the app back online within the next 10 minutes - much faster than first anticipated..

Aug 12, 10:59:35 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

Aug 12, 13:00:01 GMT+0
Completed - While verifying the changes we discovered a problem with some webhooks (zapier or custom integrations) and a fix is being deployed as we speak. Once deployed we will re-issue the affected hooks. No data loss expected and we are closing this maintenance now and regard it a success. We will however continue to monitor all systems closely to make sure everything works and that we are seeing the improvements to speed that we expect from the updates rolled out today. Thanks for your patience..

Aug 12, 12:00:31 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Aug 12, 12:23:20 GMT+0
Identified - The process of updating our database is running smoothly. We may even be able to bring the app up before the maintenance window is scheduled to end. Stay tuned to be notified when we can be more specific about it..

Duration: 45 minutes

Apr 28, 06:45:53 GMT+0
Identified - The upgrade process is taking slightly longer than first anticipated..

Apr 28, 07:01:14 GMT+0
Identified - The upgrade process is taking longer than first anticipated. Please remain patient if you are waiting for the system to get back up..

Apr 28, 07:07:54 GMT+0
Identified - Upgrade process has completed, we are verifying that everything works as expected..

Apr 28, 07:17:17 GMT+0
Completed - All checks has passed and maintenance has completed successfully..

Apr 28, 06:24:36 GMT+0
Identified - We are upgrading our database. This should result in 5-10 minutes downtime..

Apr 28, 06:36:20 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Duration: 9 hours

Jun 17, 19:53:30 GMT+0
Completed - The scheduled maintenance has been completed..

Jun 17, 05:58:18 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Jun 13, 14:55:55 GMT+0
Identified - We are updating the subcomponents of myphoner related to duplicate detection and merging. This maintenance includes rebuilding the search indexes and running duplicate detection across the board, which will take some time to finish. The rest of the app will work, but in the maintenance window, search and deduplication features will be degraded..

Duration: 1 hour

Jul 2, 07:59:37 GMT+0
Identified - Maintenance will begin as scheduled in 60 minutes..

Jul 2, 13:42:56 GMT+0
Identified - Database upgrade complete, now verifying everything..

Jul 2, 12:55:16 GMT+0
Identified - We are performing an upgrade to our database infrastructure..

Jul 2, 13:50:31 GMT+0
Completed - The scheduled maintenance has been completed..

Jul 1, 06:50:39 GMT+0
Identified - We are going to perform an upgrade of our database - we estimate a downtime of 2-5 minutes..