Get updates
Preferences
Expand group
Web Application
Previous page
Next page
Myphoner Voice - Operational
Myphoner Voice
Support Widget/Chat - Operational
Support Widget/Chat
Support Backend - Operational
Support Backend
Marketing and Documentation Pages - Operational
Marketing and Documentation Pages
Infrastructure provider
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
We issued some updates earlier that backfired on us and caused significantly longer database query times, which brought the system almost to a halt. The changes have been reversed and systems are back to normal.
A fix has been implemented and we are monitoring the results.
A faulty webprocess has been reset and we are monitoring the results.
We are currently looking into an issue with longer response times than normal.
The load was caused by a database migration that has now ended. We are monitoring as response times return to normal.
We are experiencing a heavy database load and looking into the issue.
We are continuing to monitor as platform error levels and response times are returning to normal.
We are restarting web instances and performing an upgrade of the Redis instance capacity to meet increased demand.
We are currently looking into degraded performance, likely related to an issue with our Redis instance.
Previous
Nov 2020 to Jan 2021
Next
