Myphoner - Notice history

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Myphoner Voice - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Notice history

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Nov 2026

Emails sent through Outlook are delayed
ResolvedDegraded performance9 hours 34 minutes
  • ResolvedUTC
    Emails sent through Outlook are working normally again. Microsoft is still finishing its recovery, but sending from Myphoner hasn't been affected since about 13:45 UTC. Emails marked as not sent on the lead during the outage need to be sent again.
  • MonitoringUTC
    Emails sent through Outlook have been going out normally since about 13:45 UTC, and queued emails have been sent. Microsoft hasn't closed its incident yet, so we're keeping an eye on it. Emails marked as not sent on the lead need to be sent again.
  • UpdateUTC
    Microsoft says its recovery is progressing, and some emails sent through Outlook are getting through again. Queued emails keep being retried automatically. Emails marked as not sent on the lead need to be sent again.
  • UpdateUTC
    Microsoft is still working on the outage and expects to share more by 12:30 UTC. Newer emails are still queued and retried automatically; any that couldn't be sent are marked as not sent on the lead.
  • UpdateUTC
    Microsoft is still working on the outage. Emails that couldn't be sent within several hours are now marked as not sent on the lead, and the sender has been emailed. Send them again once Microsoft has fixed the outage. Newer emails are still queued and retried automatically.
  • UpdateUTC
    Microsoft is still working on the outage. Emails sent through Outlook are still queued and retried automatically, so you don't need to send them again.
  • IdentifiedUTC
    Microsoft 365 is having an outage (Outlook.com, Teams, OneDrive). Emails you send from Myphoner through a connected Outlook account are queued and retried automatically, so you don't need to send them again. If an email still can't be sent after several hours, we'll mark it on the lead and let you know. Gmail and calling are not affected.
Imports, integrations and reports are running again
ResolvedDegraded performance
  • ResolvedUTC
    Background tasks are running again and are working through anything that waited. Recent imports, CRM syncs and reports should catch up shortly.
  • InvestigatingUTC
    Background tasks aren’t running right now. Imports and exports, CRM syncs, dashboard statistics and reports will wait in line until it’s fixed. Nothing is lost, and calling is not affected. We’re looking into it.
Search and duplicate detection are working again
ResolvedMajor outage
  • ResolvedUTC
    Search, duplicate detection and inbound lead identification are working normally again.
  • InvestigatingUTC
    Search isn’t working right now. This also affects duplicate detection and identifying leads on inbound calls. You can still work your queues and make calls. We’re looking into it.
Imports, integrations and reports are running again
ResolvedDegraded performance1 minute
  • ResolvedUTC
    Background tasks are running again and are working through anything that waited. Recent imports, CRM syncs and reports should catch up shortly.
  • InvestigatingUTC
    Background tasks aren’t running right now. Imports and exports, CRM syncs, dashboard statistics and reports will wait in line until it’s fixed. Nothing is lost, and calling is not affected. We’re looking into it.
Search and duplicate detection are working again
ResolvedMajor outage
  • ResolvedUTC
    Search, duplicate detection and inbound lead identification are working normally again.
  • InvestigatingUTC
    Search isn’t working right now. This also affects duplicate detection and identifying leads on inbound calls. You can still work your queues and make calls. We’re looking into it.

Oct 2026

The help center is back
ResolvedPartial outage
  • ResolvedUTC

    Help articles at myphoner.help are available again.

  • InvestigatingUTC

    Help articles at myphoner.help can’t be reached right now. The Myphoner app isn’t affected, and you can still contact support through the chat. We’re looking into it.

The help center is back
ResolvedPartial outage
  • ResolvedUTC

    Help articles at myphoner.help are available again.

  • InvestigatingUTC

    Help articles at myphoner.help can’t be reached right now. The Myphoner app isn’t affected, and you can still contact support through the chat. We’re looking into it.

myphoner.com and the API docs are back
ResolvedMajor outage1 minute
  • ResolvedUTC
    Our website and API documentation are available again.
  • InvestigatingUTC
    Our website and API documentation can’t be reached right now. The Myphoner app isn’t affected. We’re looking into it.
The help center is back
ResolvedPartial outage
  • ResolvedUTC

    Help articles at myphoner.help are available again.

  • InvestigatingUTC

    Help articles at myphoner.help can’t be reached right now. The Myphoner app isn’t affected, and you can still contact support through the chat. We’re looking into it.

Myphoner Voice calls are working again
ResolvedMajor outage1 minute
  • ResolvedUTC
    Our voice provider is responding normally again, and calls with Myphoner Voice should connect. If a call fails, reload the page before trying again.
  • InvestigatingUTC
    Our voice provider isn’t responding, so calls with Myphoner Voice may fail to connect. Other dialler setups and the rest of Myphoner aren’t affected. We’ve been alerted automatically and are working with our provider.

Sep 2026

No notices reported this month

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