Myphoner - Voicemail drop generates an error – Incident details

All systems operational

Voicemail drop generates an error

Resolved
Degraded performance
Started about 1 year agoLasted about 1 hour

Affected

Myphoner Voice

Degraded performance from 8:01 AM to 9:03 AM

Updates
  • Resolved
    UTC
    Resolved

    This issue only affects voicemail drops uploaded this morning. We are working with the affected accounts to re-process the relevant drop files, and thus closing this broader incident report.

  • Investigating
    UTC
    Investigating

    We are currently investigating an error where leaving a voicemail through voicemail drop will display an error, and the drop will not work.