Myphoner - Voice routing issues – Incident details

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Voice routing issues

ResolvedDegraded performance6 hours 13 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have applied a fix and are monitoring the systems to ensure everything is running as expected.

  • UpdateUTC

    Most failing routes has been patched but we need to do some more work to have the system fully patched and stable.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently investigating an elevated number of routing errors where calls are dropped due to "No valid routes found for call by peer".