Myphoner - Long response times – Incident details

Long response times

ResolvedPartial outage2 hours 38 minutes
  • ResolvedUTC

    All systems are back to normal.

  • MonitoringUTC

    All servers are back online. We are resynchronizing replicas and the app may feel slower until all systems are back in sync.

  • UpdateUTC

    Our main database is running but a replica is unresponsive. We are working with our cloud provider to fix it.

  • IdentifiedUTC

    The app is having trouble creating new connections to our main database, which degrades performance and prevents background jobs such as stat and report generation, imports, pipeline automation, etc from running. We are in contact with our cloud provider.

  • InvestigatingUTC
    We are currently investigating this incident.