Myphoner - Voice unstable – Incident details

Voice unstable

ResolvedDegraded performance4 hours 12 minutes
  • ResolvedUTC

    We are continuing to route around the affected main route and monitor the situation, but we are closing this incident now as all activity is back to normal and has been so for a long time.

  • UpdateUTC

    We are continuing to route around the affected main route and monitor the situation. Next update in a few hours latest.

  • UpdateUTC

    We are continuing to monitor for further issues. Downstream providers are maintaining a degraded status, and so are we. Currently, services have returned to normal and all customers should be able to conduct calls as usual. We will update again in one hour unless there are significant changes in the situation.

  • MonitoringUTC

    We are actively rerouting traffic and monitoring the situation. Most customers should experience service as normal again.

  • IdentifiedUTC

    One of our main routes for telephony has been experiencing an Internet attack (DDOS) for a little more than an hour, and we are working hard to reroute traffic and stabilize the situation. Unfortunately, this has affected all customers using voice and are still affecting some. We will keep updating this incident as we get updated ourselves.