Myphoner - Notice history

All systems operational

Myphoner Voice - Operational

100.0% uptime
Feb 2019 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2019
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Support Widget/Chat - Operational

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Notice history

View current status

Apr 2019

No notices reported this month

Mar 2019

MAR17
Database maintenance
CompletedMaintenance1 hour 1 minute
  • CompletedMarch 17, 2019 at 8:01 PMUTC

    The scheduled maintenance has been completed.

  • In progressMarch 17, 2019 at 7:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMarch 17, 2019 at 5:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMarch 17, 2019 at 3:04 PMUTC

    We are rolling out schema changes to improve the overall performance of the system.

Heavy load
ResolvedDegraded performance2 hours 32 minutes
  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    We are running background tasks again, but now in a "lighter" edition. There's risk of slightly degraded performance and we are monitoring closely.

  • MonitoringUTC

    We have stopped the background tasks causing the heavy load.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    Our database is currently under heavy load due to some unexpected heavy background maintenance we are currently running.

MAR16
Performance optimisations
CompletedMaintenance4 hours 13 minutes
  • CompletedMarch 16, 2019 at 11:13 AMUTC

    The scheduled maintenance has been completed.

  • UpdateMarch 16, 2019 at 10:29 AMUTC

    We have some unexpected delay. New updates in half an hour.

  • UpdateMarch 16, 2019 at 9:45 AMUTC

    Updating is still ongoing. Not as fast as we had anticipated, but steady progress. We now anticipate going back online in about half an hour.

  • UpdateMarch 16, 2019 at 8:43 AMUTC

    Update process still running. We anticipate it will run for about an hour more.

  • UpdateMarch 16, 2019 at 7:54 AMUTC

    Maintenance is still ongoing. We anticipate at least another hour before we are online again.

  • In progressMarch 16, 2019 at 7:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMarch 16, 2019 at 5:59 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMarch 15, 2019 at 10:38 PMUTC

    We are rolling out schema changes to optimise performance and improve scalability.

MAR12
Database upgrade
CompletedMaintenance21 minutes
  • CompletedMarch 12, 2019 at 5:36 AMUTC

    The scheduled maintenance has been completed.

  • UpdateMarch 12, 2019 at 5:36 AMUTC

    Verification is currently underway for the maintenance items.

  • In progressMarch 12, 2019 at 5:15 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMarch 12, 2019 at 4:14 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMarch 11, 2019 at 6:48 PMUTC

    We are upgrading our main database for better performance.

Feb 2019

FEB23
Updates to billing system
CompletedMaintenance17 minutes
  • CompletedFebruary 23, 2019 at 5:47 PMUTC

    The scheduled maintenance has been completed.

  • UpdateFebruary 23, 2019 at 5:42 PMUTC

    Verification is currently underway for the maintenance items.

  • In progressFebruary 23, 2019 at 5:30 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateFebruary 23, 2019 at 4:30 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedFebruary 23, 2019 at 3:09 PMUTC

    We are updating the account administration and billing systems, which requires updates to our database schema. During the update, we will shut down access to the app for a short period of up to 30 minutes.

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