Myphoner - Notice history

This incident has been resolved.

We have applied a short-term fix that should keep everything stable for now, while we continue to work on a long term solution. We will continue to monitor systems closely in the hours to come.

This incident has been resolved.

A crashed web process has been restarted and we increased redundancy on the web-layer. We are currently monitoring all systems and collecting crash data for further investigations.

The broken deploy has been successfully rolled back. The app was down for roughly 5 minutes. Our apologies.

We have fixed an issue with connecting Outlook 365 - if you are having trouble sending email, please try to reconnect your outlook 365 account.

We've identified the issue and a fix is being deployed.

This incident has been resolved.

After waiting for some important processes finish running, we have been able to fix the problem. Unfortunately this requires a complete reindex which means it will take up to a couple of hours before all accounts have search again.

Awaiting the currently running processes mean that we will not be updating this incident for 8-10 hours. If your account is affected by this please be patient with us. We apologise for the inconvenience.

A transaction deadlock on the database level made the application hang for a short while. This incident relates to the routines around duplicate handling and merging leads. These routines has been identified as problematic earlier, and is being revised for release asap.