Myphoner - Myphoner is available again – Incident details

All systems operational

Show current status

Myphoner is available again

ResolvedMajor outage8 minutes

Affected

Web Application

Major outage from 3:03 PM to 3:05 PM, Operational from 3:05 PM to 3:12 PM

App & dialler

Major outage from 3:03 PM to 3:12 PM

Background processing

Major outage from 3:03 PM to 3:06 PM, Operational from 3:06 PM to 3:12 PM

Search & lead matching

Major outage from 3:03 PM to 3:05 PM, Operational from 3:05 PM to 3:12 PM

  • PostmortemUTC

    Between 15:01 and 15:11 UTC Myphoner was unreachable because of a router fault in our hosting provider’s Nuremberg datacenter. Our servers and data were unaffected, and queued background work caught up within minutes of recovery. The short search and background-processing notices posted during the outage were side effects of the same fault.

  • ResolvedUTC
    The Myphoner app is responding normally again. This was detected and resolved automatically by our monitoring. If something still isn’t working for you, reload the page or contact support.
  • InvestigatingUTC
    We can’t reach the Myphoner app right now, so you may not be able to sign in, work leads, or make calls. We’ve been alerted automatically and are looking into it. We’ll post an update here as soon as we know more.