Postmortem -
Read details
Apr 21, 16:43 CEST
Resolved -
We've had no errors for an hour and a half, thus closing this issue. We are continuing to monitor systems and work with our infrastructure partner on the details of the issues.
Apr 19, 19:05 CEST
Monitoring -
Errors have been declining in number steadily and we have had no errors the past half hour. We are continuing to monitor all systems closely and waiting for feedback from our infrastructure partner on the details of the issues.
Apr 19, 18:08 CEST
Update -
We are still seeing occasional errors and working with our infrastructure provider on identifying and resolving them. Next update will be in one hour unless we have something new to add.
Apr 19, 17:14 CEST
Update -
We have been ruling out issues with the app itself, but continue to monitor closely as we are suspecting issues with the underlying infrastructure of Myphoner and are working with our infrastructure provider to identify the issue more specifically.
Apr 19, 16:35 CEST
Update -
We are continuing to investigate and have escalated the issue to our infrastructure provider as well as we are seeing indications it could be an infrastructure issue.
Apr 19, 16:08 CEST
Update -
We are continuing to investigate this issue.
Apr 19, 15:51 CEST
Investigating -
We are currently investigating reports of long response times and timeouts for some customers
Apr 19, 15:51 CEST