Myphoner - Calling bar disappears when switching tabs – Incident details

All systems operational

Calling bar disappears when switching tabs

Resolved
Degraded performance
Started 2 days agoLasted 17 minutes
Updates
  • Resolved
    UTC
    Resolved
    A fix has been deployed. Switching between tabs on a lead no longer hides the calling bar. If you still don't see the calling bar, refresh the page once (not during a live call). Sorry for the disruption.
  • Identified
    UTC
    Identified

    Switching between tabs on a lead (Call, E-mail, SMS, Activity, Edit, Queue) can make the calling bar disappear. Refreshing the page (F5) brings it back; please don’t refresh during a live call. A fix is ready and will be deployed shortly.