Myphoner - Agents get 403 no more channels allowed for sip account when dialling – Incident details

All systems operational

Agents get 403 no more channels allowed for sip account when dialling

Resolved
Major outage
Started 7 months agoLasted 23 minutes

Affected

Myphoner Voice

Partial outage from 4:05 PM to 4:08 PM, Major outage from 4:08 PM to 4:28 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    The cause has been identified, and a fix is being implemented.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.