Myphoner - Long response times – Incident details

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Long response times

ResolvedDegraded performance2 hours 54 minutes
  • ResolvedUTC

    A fix has been issued and systems has been showing normal response times for an extensive period.

  • IdentifiedUTC

    We have identified the cause of the long response times and timeouts. We are now working on a fix.

  • UpdateUTC

    We have scaled the systems and restarted some slow processes to regain operability. We are still investigating the root cause of this incident.

  • InvestigatingUTC

    We are experiencing long response times, sometimes resulting in timeouts. The app can appear to be down.