Myphoner - Long response times – Incident details

Long response times

Resolved
Degraded performance
Started about 8 years agoLasted about 2 hours
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are monitoring as we are turning on duplicate detection and other background services, returning to normal operations across the board.

  • Update
    Update

    We are monitoring as response times are slowly returning to normal. We have turned off continuous duplicate detection while restoring services.

  • Update
    Update

    Our main database is under heavy load and we are forced to block off some requests while getting response times back to normal. This process will take 5-10 minutes before we can expect to get back to normal.

  • Identified
    Identified

    Our services are under heavy load due to a maintenance job that take up a lot of resources. We are scaling to resolve.

  • Investigating
    Investigating

    We are investigating longer response times than usual.