Myphoner - Unidentified heavy load – Incident details
All systems operational
Unidentified heavy load
Resolved
Degraded performance
Started over 8 years agoMarch 21, 2018Lasted about 4 hoursMarch 21, 20184:368:49 PMUTC
Updates
Resolved
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Resolved
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Fix deployed and verified in production. We'll keep monitoring, but this incident is being closed.
Monitoring
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Monitoring
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We are deploying a fix to the memory bloat on the scheduled leads overview page. Once deployed we'll continue to monitor and test this page in production.
Identified
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Identified
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We've identified a problem where memory bloat can appear under certain conditions on the scheduled leads overview page. We're now working to reduce the memory bloat and release an optimized version of that page.
Update
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Update
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We are currently suspecting a memory leak somewhere in the system and we are looking further into that at the moment. We continue to monitor systems close.
Investigating
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Investigating
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We are investigating an unusual pattern in the usage of myphoner that cause long response times and sometimes timeouts for the end users.