Myphoner - Unidentified heavy load – Incident details
All systems operational
Unidentified heavy load
Resolved
Degraded performance
Started almost 7 years agoLasted about 4 hours
Updates
Resolved
Resolved
Fix deployed and verified in production. We'll keep monitoring, but this incident is being closed.
Monitoring
Monitoring
We are deploying a fix to the memory bloat on the scheduled leads overview page. Once deployed we'll continue to monitor and test this page in production.
Identified
Identified
We've identified a problem where memory bloat can appear under certain conditions on the scheduled leads overview page. We're now working to reduce the memory bloat and release an optimized version of that page.
Update
Update
We are currently suspecting a memory leak somewhere in the system and we are looking further into that at the moment. We continue to monitor systems close.
Investigating
Investigating
We are investigating an unusual pattern in the usage of myphoner that cause long response times and sometimes timeouts for the end users.