Web Application - Operational
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Myphoner Voice - Operational
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Marketing and Documentation Pages
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Support Backend - Operational
Support Backend
All systems are operational again.
The application was down for a short period with extremely long response times. We have scaled the server capacity and the app has returned to normal. We are monitoring as well as investigating the root cause of this incident.
We are investigating a system outage
Background queue sizes are back to normal. We will be examining the import job that caused these delays and make sure a similar situation will be prevented in the future. We're sorry about the inconvenience.
Queues of delayed background jobs are being processed now and we are monitoring the situation. Everything should return to normal and imports should be quick again once all jobs has processed within the next 30 minutes or so.
An exceptionally large, empty import (more than 1 million rows) have cheated the "too large import" detection and put a halt to other imports. We have removed this particular import job from the system and are monitoring systems as delayed imports are being processed now.
We are investigating slow background processing - import, export etc.
No notices reported this month
Apr 2016 to Jun 2016
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