Myphoner - Redis overloaded – Incident details

All systems operational

Redis overloaded

Resolved
Degraded performance
Started over 5 years agoLasted 22 minutes

Affected

Web Application

Operational from 8:26 PM to 8:26 PM, Degraded performance from 8:26 PM to 8:48 PM

Myphoner Voice

Operational from 8:26 PM to 8:26 PM, Degraded performance from 8:26 PM to 8:48 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We are continuing to monitor as platform error levels and response times are returning to normal.

  • Identified
    UTC
    Identified

    We are restarting web instances and performing an upgrade of the Redis instance capacity to meet increased demand.

  • Investigating
    UTC
    Investigating

    We are currently looking into degraded performance, likely related to an issue with our Redis instance.