Myphoner - Stats and reports are slow to generate – Incident details

All systems operational

Stats and reports are slow to generate

Resolved
Degraded performance
Started almost 4 years agoLasted 5 minutes

Affected

Web Application

Operational from 9:36 AM to 9:36 AM, Degraded performance from 9:36 AM to 9:41 AM

Updates
  • Resolved
    UTC
    Resolved

    All job queues are back to normal levels again.

  • Monitoring
    UTC
    Monitoring

    We have swapped out a database powering stats and reports and it's slow to heat it's caches. Results are slowly coming through to end users, if they do not refresh their page but wait up to a few minutes. We are monitoring closely and will fall back to older infrastructure if this does not resolve shortly.