This incident has been resolved.
Jun 18, 09:41 CEST
After waiting for some important processes finish running, we have been able to fix the problem. Unfortunately this requires a complete reindex which means it will take up to a couple of hours before all accounts have search again.
Jun 18, 08:46 CEST
Awaiting the currently running processes mean that we will not be updating this incident for 8-10 hours. If your account is affected by this please be patient with us. We apologise for the inconvenience.
Jun 17, 22:29 CEST
We have been looking into a number of errors that has happened during and after todays maintenance of the search system.
Unfortunately, we have not yet been able to pinpoint the cause and we need to let some critical running processes finish before we can take the next step in debugging it.
Jun 17, 22:23 CEST